Frequently Asked Questions
Subscriptions
How does the subscription work?
Choose your dog's size (e.g. Medium) and your preferred frequency (e.g. 12-Week Supply). We'll calculate how many boxes you need (e.g. 3 boxes), and you'll receive them in one delivery at the frequency you chose (e.g. every 12 weeks).
Subsequent orders will be charged and delivered on the same schedule. We'll email you a billing reminder before each charge.
Do I have to subscribe?
No, you can make a one-time purchase at full price if you prefer.
However, subscribing ensures your dog never misses a dose and consistent daily use is key to seeing the best results. That's why we offer a meaningful discount (up to 25%) and free delivery for subscribers.
I have more than one dog. How do I order?
Create a household and add your dogs into the selection panel. We'll calculate daily servings and suggest a subscription for your entire household, delivered at a fixed schedule.
No messy delivery schedules to manage if you have more than one dog.
Can I reschedule, skip, pause or cancel?
Yes, you can reschedule, skip, pause, or cancel anytime in our customer portal, or email care@garrnish.sg and we'll do it for you. There's no minimum number of orders and no cancellation fee.
If your next order has already been charged, email us before it's dispatched to cancel it.
My next delivery is coming, but I have a lot of product leftover. What do I do?
It happens! You can reschedule your next order in the customer portal, or send us an email at care@garrnish.sg and we will help to delay your next order.
How To Use
How much should I give my dog, and how long does a box last?
- Under 5 kg: Half a sachet a day. One box lasts 8 weeks.
- Between 5–15 kg: One sachet a day. One box lasts 4 weeks.
- Over 15 kg: Two sachets a day. One box lasts 2 weeks.
How do I give it to my dog?
Tear the sachet and sprinkle the powder into your dog's food. Add 50–100 ml of water for hydration.
You can choose to give your dog's recommended dose in one meal, or split it across multiple meals.
Should I start with a smaller serving?
Start at half your dog's recommended daily dose for the first 7 days (e.g. ¼ sachet for a 3kg dog, ½ sachet for a 7kg dog). It gives their gut some time to adjust to the new ingredients.
When will I notice a difference?
Every dog responds differently. Some owners reported better stool quality and mood within just the first week. Others may take longer to see a noticeable shift in their health, especially for skin, coat, and joints.
We recommend sticking to the routine for at least 8-12 weeks for the best results.
How should I store it? What do I do with opened sachets?
No need to refrigerate. Place them in a cool, dry place away from direct sunlight (e.g. in a dry cabinet). The expiry date is printed on each sachet.
Once a sachet is opened, re-seal immediately with a clip or rubber band and store it somewhere cool and dry. Consume as soon as possible.
My dog is a picky eater. What if they won't eat it?
If your dog won't eat it, you can request a refund under our 30-day guarantee.
But don't worry, Garrnish tastes great! We've gotten feedback from over 100 dogs and the overwhelming majority love the taste. It has a natural umami flavour from skipjack tuna (bonito) that even humans love. No added flavourings.
Start slow, mix it with food that they like, and give it a few days. Some dogs take more time to get used to a new taste.
Safety / Suitability
Is Daily Essentials suitable for my dog?
It is a gentle formulation suitable for most adult dogs.
For puppies under 6 months, senior dogs, dogs under 2 kg, dogs on medication, dogs with any ongoing medical conditions, or dogs on a prescription diet, please consult your vet before use. Avoid if your dog is pregnant or lactating.
My dog has allergies. Is it safe?
It contains skipjack tuna, fish oil from anchovy, and undenatured type-II collagen from chicken cartilage.
If your dog has a serious known allergy, check with your vet before starting. See the full ingredient list.
My dog takes medication. Is it safe?
Please check with your vet before use. We recommend giving Daily Essentials 1-2 hours apart from any oral medication.
I already give fish oil and probiotics to my dog. Can I give Daily Essentials concurrently?
We recommend taking Daily Essentials on its own. It already includes both of those ingredients at a strong dose. Each sachet has 1,000 mg of fish oil (380 mg EPA + DHA), 6 billion CFU from 11 probiotic strains, and over 1 g of prebiotic fibre. It also contains 10 other active ingredients designed for your dog's overall health.
Please consult your vet for specialised advice for your dog.
What if my dog accidentally eats too much or reacts badly?
Keep the product away from your dog's reach. If your dog accidentally eats more than their recommended dose or shows unusual symptoms after starting, stop immediately and contact your vet.
If it's not suitable for your dog, email care@garrnish.sg within 30 days of your first order's delivery and you can request a refund.
Quality / Testing
My dog already eats complete and balanced food. Do they need this?
A complete and balanced diet ensures your dog's basic nutritional needs are covered. Daily Essentials does not replace it.
Instead, Daily Essentials complements your dog's existing diet. It provides targeted support to four areas of your dog's health for overall wellness: Skin & Coat, Gut Health, Joint Health, and Calming. These are key areas of stress that our dogs face in Singapore that may not receive sufficient support.
What's in Daily Essentials?
Fish oil, brewer's yeast, psyllium husk, acacia fibre, boswellia serrata, ashwagandha, L-theanine, undenatured type-II collagen (UC-II), zinc gluconate, biotin, vitamin E, 10 probiotic strains and Bacillus coagulans. Skipjack tuna adds taste and silicon dioxide keeps the powder free-flowing; both are inactive.
Every ingredient and its dose is listed. There are no proprietary blends. The Ingredients page explains what each ingredient does and the research behind them.
Why not separate products?
Javier was giving Charlie 5 supplements a day to support his overall health, but started to feel frustrated with the complicated and messy routine (including oils, powders, and chews) that was also expensive to maintain.
So one day he finally asked the question: "Why can't we put all of these into one?"
That was how the idea of Daily Essentials started. It combines 13 clinically-backed ingredients usually found in 4-5 different supplements into a single convenient sachet. The sealed format also preserves the freshness of the powder better than traditional tubs.
Where is it made?
Daily Essentials is made in Taiwan by a trusted manufacturing partner with over 20 years of experience manufacturing human-grade dietary supplements, holding international quality certifications such as GMP, HACCP, and ISO 22000.
Has it been tested?
Yes, we have conducted third-party tests for microbial contamination, heavy metals and nutrient content with Eurofins, an independent lab in Singapore. Reports are available here: microbial contamination and heavy metals and nutrients
Is it cleared by AVS?
AVS cleared Daily Essentials for import, sale and distribution in Singapore after an extensive 3-month review.
To meet its requirements, we submitted technical product documents, and every shipment comes with a veterinary health certificate from Taiwan's veterinary authority.
Delivery / Returns
Where do you deliver, how long does it take and what does it cost?
Garrnish is available only in Singapore. Orders arrive within 3–5 working days.
We offer free delivery for all subscription orders and a $4 delivery fee for one-time purchases.
What's the 30-day guarantee?
If Daily Essentials isn't right for your dog, you can request a refund for your first order within 30 days of delivery. Email care@garrnish.sg with your order number to start.
The guarantee gives your picky or sensitive dog a chance to try it. It doesn't cover health outcomes. No more than 14 sachets can be used, and refunds are subject to approval. See our Returns Policy for full terms.
Can I cancel an order?
Yes, if it hasn't been dispatched yet. Email care@garrnish.sg with your order number as soon as possible and we'll cancel it and refund what you paid, including delivery.
Once your order has been dispatched, it can't be cancelled. If it's your first order, you can still request a refund under our 30-day guarantee.
My order arrived damaged, wrong or incomplete. What do I do?
Email care@garrnish.sg within 7 days of delivery with your order number and photos of the parcel and products. We'll arrange a replacement to be delivered.